Export all your Trengo tickets and contacts
Moving on from Trengo? Your years of customer conversations don't have to disappear. Preserve your complete ticket history so your team can always look up past interactions.
- Complete archive of every conversation, contact, and attachment
- Instant lookup of any past conversation, even after you leave Trengo
- Searchable formats you own forever — Excel, CSV, and JSON
and many more
Losing access to years of customer conversations?
When you leave Trengo, there's no way to keep your ticket history accessible. Years of customer conversations, ticket resolutions, attachments, and contact details — gone when you cancel.
Customers are struggling with Trengo's lack of export options
Moving on from Trengo
Realizing you'll lose your ticket history
Unable to look up past conversations
How TicketTakeout works
Preserve your ticket history in three simple steps.
Choose Plan
Select a package that fits your needs: backup, ticket archive, or full migration.
Connect
Pick a plan and provide us your Trengo API key so we can securely access your data.
Export
Get your complete ticket history as a searchable archive, or opt for our white-glove service.
Export Options
Save your Trengo data — Before it's too late!
Don't let your valuable customer history disappear when you leave Trengo. Choose the right export package for your migration needs.
Basic Export
Get your essential Trengo conversations and messages when you've been left stranded. Quick and easy solution for preserving basic ticket history.
€459
€399
EUR
- Ideal for: Basic historical ticket access
- All tickets and messages only
- Easy lookup via Excel filters
- Excel, CSV and JSON formats
- Self-service solution
- Note: Does not include contacts or notes
Best for:
- •Regular backup of your customer conversations
- •If you have customer contacts already in another system (e.g., Shopify, WooCommerce)
- •If you only used Trengo's email channel and need to preserve message history
One-time payment, no subscriptions
Full Export
Don't risk losing critical customer context! Get ALL your Trengo data including notes, contacts, and helpdesk articles - essential for platform migration.
€659
€599
EUR
- Ideal for: Full migration preparation
- All tickets, messages and notes
- All contacts and customer history
- All helpdesk articles
- Easy lookup via Excel spreadsheets
- Excel, CSV and JSON formats
- All your data is delivered in 24 hours
Best for:
- •Switching to another platform like Zendesk or Front
- •If you used Trengo's CRM functionality and need to preserve contact data
- •If you used multiple channels (email, chat, social) and need all conversation history
Best value for migration readiness
Premium Export (white glove)
Let our experts handle your entire migration from Trengo to Zendesk, Front, or other platforms. Zero stress, zero data loss, complete peace of mind.
€3999
€3599
EUR
- Ideal for: Hands-off complete migration
- All tickets, messages, and notes
- All contacts and customer history
- All attachments
- Custom data organization for easy access
- Custom export formats for your new platform
- Data validation and quality control
- Direct migration to your new platform
- Dedicated migration specialist and planning
Best for:
- •You want a full transition to another platform without any headaches
- •You need custom export formats specific to your new system (PST, SAP, etc.)
- •You have more than 10,000 tickets in a multi-user environment
One-time payment, no subscriptions
What our customers are saying
I was looking for a simple solution to export all our conversations.
Computers are not my thing, and I was afraid I would mess up the process.
TicketTakeout nailed the job perfectly. I'm very pleased with the results. We switched to a new system, and I was able to export all our conversations without headaches.
We used Trengo together with Outlook. When we decided to leave Trengo and only stick with Outlook, we opted for the white glove option.
The team created a fully compatible PST file which we could easily load. We didn't miss a single conversation, and we could easily migrate.
Can only recommend!
TicketTakeout is a service that allows you to backup and export your complete Trengo history, including all conversations, attachments, notes, and contacts, quickly and easily.
Since the recent price increase, we have been getting a lot of requests from people who want to switch from Trengo. Our advice is to backup your complete Trengo account as soon as possible.
🚨 For a smooth and worry-free migration, we advice to go for the Premium plan, we will help you migrate your data to your new provider. 🚨
Yes, your data is completely safe. We employ rigorous security measures to ensure your data's safety during the backup process. After downloading your ZIP file, we remove all your data from our servers.
The time it takes to make a backup largely depends on the chosen plan and the amount of your ticket history. You can assume to have a full backup within 24-48 hours, depending on the rate limit imposed by Trengo. You can always check the progress in your dashboard.
You will get a downloadable ZIP file that contains a year's worth or the full history of your conversations, notes, all attachments, and contacts, depending on your chosen plan. The data can be read by any text editor, imported (if supported), analysed, ...
No, you don't need any special software to use TicketTakeout. Your data will be provided in a easily downloadable ZIP format that can be opened on any device. You will only need a (temporary) API key, which you can generate in Trengo. A video tutorial will guide you through the process.
- We are working hard on supporting more CX providers next to Trengo.Let us know which provider you will like to see!
Of course — caring for our customers is our top priority. If you have any problems or questions, please reach out to us at our customer service line or email.
Keep your ticket history accessible
Your team needs to look up past conversations, check previous resolutions, and reference customer history. Don't lose that ability when you leave Trengo.
- Complete archive of all tickets, contacts, and attachments
- Searchable formats for easy ticket lookup
- One-time export you own forever
"Absolute excellent service. Would order again without a blink."
One-time payment, no subscriptions