“Super easy and and handy!”
Effortless Trengo data export
Effortlessly export your Trengo data with our DIY option or comprehensive white-glove service. From tickets to contacts, we ensure a smooth backup and migration tailored to your needs.
Why export Trengo data?
- Full backup of tickets, contacts, attachments, and more
- Migration to other customer service platforms
- Data analysis to fuel Trengo AI Helpmate
Trusted by
and many more
97% of Trengo users never backup their tickets
Tickets, private notes, attachments, contacts... There's so much to download and it is so cumbersome to do by hand.
Clicking manually on each ticket to download
Struggle to export
Leaving without a proper backup
How TicketTakeout works
Backup or migrate without headaches in three simple steps.
Choose Plan
Select a package that fits your needs: backup, migration or data analysis.
Connect
Pick a plan and provide us your Trengo API key so we can securely access your data.
Export
Get your Trengo history as a ZIP file, or opt for our white-glove service.
Pricing
Export your Trengo data — without headaches!
Basic Export
Get all your Trengo conversations in a single click. No more manual downloading and saving. Ideal for backup and AI analysis.
€459
€399
EUR
- Ideal for: backup and AI analysis
- All tickets and messages
- All notes and contacts
- Excel, CSV and JSON formats
- Downloadable ZIP file
Pay once. Export successfully.
Full Export
Get all your Trengo data in a single click. No more manual downloading and saving. Ideal for full backup and AI analysis.
€659
€599
EUR
- Ideal for: full backup and AI analysis
- All tickets and messages
- All notes and contacts
- All helpdesk articles
- Excel, CSV and JSON formats
- Downloadable ZIP file
- Intake and basic support
Pay once. Export successfully.
Premium Export (white glove)
Our experts will export Trengo to help you migrate to your provider (Zendesk, Front, ...). We make sure everything is exported correctly.
€3999
€3599
EUR
- Ideal for: full migration and AI analysis
- All tickets and messages
- All notes and contacts
- Excel, CSV and JSON formats
- Downloadable ZIP files
- Data validation and quality control
- Intake and priority support
Pay once. Export successfully.
What our customers are saying
I was looking for a simple solution to export all our conversations.
Computers are not my thing, and I was afraid I would mess up the process.
TicketTakeout nailed the job perfectly. I'm very pleased with the results. We switched to a new system, and I was able to export all our conversations without headaches.
TicketTakeout is a service that allows you to backup and export your complete Trengo history, including all conversations, attachments, notes, and contacts, quickly and easily.
Since the recent price increase, we have been getting a lot of requests from people who want to switch from Trengo. Our advice is to backup your complete Trengo account as soon as possible.
🚨 For a smooth and worry-free migration, we advice to go for the Premium plan, we will help you migrate your data to your new provider. 🚨
Yes, your data is completely safe. We employ rigorous security measures to ensure your data's safety during the backup process. After downloading your ZIP file, we remove all your data from our servers.
The time it takes to make a backup largely depends on the chosen plan and the amount of your ticket history. You can assume to have a full backup within 24-48 hours, depending on the rate limit imposed by Trengo. You can always check the progress in your dashboard.
You will get a downloadable ZIP file that contains a year's worth or the full history of your conversations, notes, all attachments, and contacts, depending on your chosen plan. The data can be read by any text editor, imported (if supported), analysed, ...
No, you don't need any special software to use TicketTakeout. Your data will be provided in a easily downloadable ZIP format that can be opened on any device. You will only need a (temporary) API key, which you can generate in Trengo. A video tutorial will guide you through the process.
- We are working hard on supporting more CX providers next to Trengo.Let us know which provider you will like to see!
Of course — caring for our customers is our top priority. If you have any problems or questions, please reach out to us at our customer service line or email.
Export what's yours
Export all your Trengo conversations, contacts, documents, notes, custom fields, ... without a headache!