TicketTakeout Alternatives
Every way to get your data out of Trengo, compared honestly.
| Service | Price | Speed | Trengo | Export | Files | No-Code |
|---|---|---|---|---|---|---|
| TicketTakeoutUs | From €399 | 24 hours | ||||
| Help Desk Migration | From $499 | 1-2 weeks | Add-on | |||
| ClonePartner | From $12,500 | 2-6 weeks | ||||
| Import2 | From $99 | 1-3 days | ||||
| Trengo API (DIY) | Free (+ dev time) | 2-4 weeks | Manual |
TicketTakeout
Complete Trengo data export service. Get all your tickets, contacts, attachments, and labels in searchable formats (Excel, CSV, JSON) within 24 hours.
Starting at
From €399
Strengths
- Purpose-built for Trengo exports
- Delivered in 24 hours
- Searchable formats (Excel, CSV, JSON)
- Includes all attachments
- No technical skills needed
- One-time payment, no subscription
- EU-based data processing
Limitations
- Trengo-only (not a multi-platform migration tool)
One-time payment. Data delivered in 24 hours.
Help Desk Migration
Automated SaaS migration wizard supporting 90+ help desk platforms. Official Trengo Service Partner. Can export to CSV or migrate directly into another platform.
Strengths
- Supports 90+ platforms
- Can migrate directly into Zendesk, Freshdesk, etc.
- Official Trengo partner
- Delta migration (captures changes during migration)
- SOC 2 Type II certified
Limitations
- Significantly more expensive
- 1-2 week timeline
- Attachments cost extra
- Complex pricing based on record volume
ClonePartner
Engineer-led, white-glove migration service for enterprise teams. Custom-handled by real engineers, not a self-service wizard. Supports Trengo as a source.
Strengths
- Human engineers handle everything
- Handles automations, macros, and knowledge base
- Supports 40+ platforms
- Delta migration support
Limitations
- Extremely expensive ($12,500-$90,000+)
- Designed for enterprise, overkill for SMBs
- No pure backup/export option
- Multi-week timelines
Import2
One-click data migration service focused on importing into major platforms like Zendesk, Freshdesk, and Help Scout. Also offers CSV export.
Strengths
- Cheapest option for small migrations
- Free 100-ticket sample
- Money-back guarantee
Limitations
- Does NOT support Trengo as a source
- Limited platform coverage
- Focused on importing, not pure export
Trengo API (DIY)
Build your own export using Trengo's REST API. Requires a developer to write scripts that paginate through tickets, contacts, and messages.
Strengths
- No direct cost
- Full control over what you export
- No vendor dependency
Limitations
- Requires developer (20-40 hours of work)
- 120 requests/minute rate limit
- Must handle pagination, errors, and retries
- Each attachment downloaded individually
- Risk of incomplete export
- No support if something goes wrong
Why teams choose TicketTakeout
24-hour delivery
Most exports delivered within 24 hours. No weeks of waiting or back-and-forth with project managers.
EU-based processing
Based in Belgium. All data processed on local EU servers. Delivered as an encrypted archive. Learn more
Flexible formats
Excel for browsing, CSV for importing, JSON for developers. Need a custom format for your new platform? We adapt.
Common questions
Can't I just use Trengo's built-in export?
Trengo's built-in export only covers basic report statistics (aggregated analytics). It does not export your actual ticket conversations, contacts, or attachments. For a full data export, you need the API or a service like TicketTakeout.
What if I just want a backup, not a migration?
TicketTakeout is designed for exactly this. Most of our customers want a searchable archive of their ticket history, not a platform-to-platform migration. You get your data in Excel, CSV, and JSON formats that you can search, filter, and reference anytime.
How long does the export take?
Most exports are delivered within 24 hours. The exact time depends on how many tickets you have in Trengo. Very large accounts (50,000+ tickets) may take up to 48 hours due to Trengo's API rate limits.
Is my data safe during the export?
Yes. We use a temporary read-only API key that you can revoke immediately after the export is complete. All data is processed on servers in Belgium and delivered as an encrypted ZIP file. See our data security page for full details.
Ready to export your Trengo data?
One-time payment. Complete data delivered in 24 hours.